Support

Get help with RecoverOS. Browse FAQs or reach out directly.

🔒 Is my camera data sent to a server?

No. All pose inference runs entirely on your device using MediaPipe PoseLandmarker. No video or image data ever leaves your computer. The only data synced (if you create an account) is anonymized session metadata — posture scores and trends, not video frames.

📊 What does the fatigue score mean?

The fatigue score runs from 0-100. 0-30 is healthy (green), 31-60 is building (amber), 61-80 is high (orange) — you'll receive a nudge, and 81-100 is critical (red) — time for a recovery break. The score tracks cumulative posture strain over your work session.

💻 Does it work in video meetings?

Yes. RecoverOS automatically detects platforms like Zoom, Google Meet, and Microsoft Teams and adjusts sensitivity so you're not flooded with nudges during calls. Nudges also suppress during active typing or mouse use.

🔄 Can I pause monitoring?

Yes. Click the extension icon to open the popup, then click the Pause button. Monitoring will pause and automatically resume after 30 minutes, or you can unpause manually.

🆓 Is RecoverOS really free?

Yes, the core posture detection and nudges are free. A premium tier with advanced fatigue intelligence and full dashboard analytics may be added in the future.

🐞 I found a bug. How do I report it?

Use the feedback option in the extension settings, or email us at the address below. Please include your extension version (visible in the extension settings) and steps to reproduce.

Still need help?

Email us at sujitchan431@gmail.com

We typically respond within 24 hours.


Report a Concern

If you have a privacy or security concern, please contact us directly at sujitchan431@gmail.com.